Family Care Concierge Benefits

Help when you or your family member needs care

Reach our concierge team via phone or email today.

844-582-7587     [email protected]

Advice & Counseling

Personal, one-on-one support when you need it most—helping you clearly understand your program benefits, evaluate your options, and make informed decisions during what can often be an overwhelming and emotional time. Whether you’re planning or facing an urgent care situation, we’re here to guide you every step of the way.

Care Navigation

With access to comprehensive nursing home reports, provider data, and expert guidance, we help you identify, evaluate, and secure high-quality care solutions tailored to your specific needs, preferences, and budget. Our team simplifies the search process, saving you time and giving you confidence in the decisions you make for yourself or a loved one.

Claims Assistance

Leveraging deep industry experience and long-standing relationships with insurance carriers, we proactively manage the claims process on your behalf, removing obstacles, minimizing delays, and advocating for you to ensure timely, accurate, stress-free access to your benefits when you need them most.

Maximize Benefits

When it’s time to use a policy, our team conducts a detailed, comprehensive review of your coverage, uncovering opportunities and strategies to ensure you receive the full value of your benefits. We help you avoid costly mistakes, coordinate usage effectively, and make the most of every available resource over the life of your claim.

Online Legal Benefits

Create the legal documents you will require during aging including Wills, Power of Attorney, Advance Directives and Health Care Proxies. Accessing the legal site requires separate activation.

Care Discounts

600+ Communities Nationwide | Customized Care Plans
At Home Care | Senior Living Advising
Skilled Nursing Facilities | Assisted Living
Independent Living | Continuing Care Retirement Housing
Request A Complimentary Evaluation

Trained In-Home Caregivers

Safety and connection start at home. In-home caregivers provide support with the activities of daily living, personal care, and meaningful companionship tailored to your loved one’s unique needs.

Guided Living Support

Families receive the personalized guidance to select the right housing option for their loved one, carefully tailored to each senior’s health needs, lifestyle preferences, and budget considerations.

Exclusive Discounts

Enjoy exclusive discounts including 7.5% off independent, assisted, and memory care communities. You’ll also receive 10% off in-home health care, helping families save while ensuring quality care.

Respite Care

Respite care allows family caregivers to take an extended break while trained professionals handle personal responsibilities, providing attentive care to their loved one in their home.